Reset the Epson XP-610 waste ink pad counter
The XP-610 can be reset in software. VNIT Reset Tool reads its counters for free over a USB cable, runs one free trial reset, and resets to 0% with a US$6 key.
Windows or Mac · reading the counter is free · one free trial per printer
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On Windows, install the XP-610 with Epson's driver, not Microsoft's. Download it from Epson's website for this model. If Windows set the printer up by itself with a Microsoft driver (Windows Ready Print or Microsoft IPP Class Driver), it may still print, but the tool often can't read or reset it over USB. How to get the Epson driver back.
Where the XP-610 has been reset
VNIT Reset Tool users have reset the XP-610 in the United States, most recently on 14 September 2026. From the reports the app sends after a reset; we publish no serial numbers or personal data.
Waste ink counters on the XP-610
VNIT Reset Tool reads and resets these counters on the XP-610. The printer stops when a counter reaches its limit.
| Counter | What it is | Limit |
|---|---|---|
| Main pad | The main absorber pad inside the printer body | 8,450 points |
| Platen pad | The pad near the paper path, used by borderless printing | 2,903 points |
The tool shows each counter as a percentage of its limit. 100% means full.
How the XP-610 tells you
The XP-610 tells you about its ink pads in words on its screen, not with a code. Epson says the first message stays until the pad is replaced, and you can press start to keep printing. The second means the pad is at the end of its service life, and printing stops. Connect it with a USB cable to read and reset the counter.
What the XP-610 screen codes mean
Not every code is the ink pads. Only the rows marked “Yes” are fixed by resetting the counter.
| Code | What Epson says it means | Fixed by a reset? |
|---|---|---|
| A printer's ink pad is nearing the end of its service life. Please contact Epson Support. | The message stays until the pad is replaced. Press the start button to keep printing | Yes |
| A printer's ink pad is at the end of its service life. Please contact Epson Support. | Epson says to turn off the product and contact Epson | Yes |
| Printer error. Turn the power off and on again. | A fatal error. Turn the product off and on. If it continues, check for a paper jam. No jam: contact Epson | No |
| Paper jam | Follow the screen to remove the jammed paper from the area it shows | No |
| Communication error. Check if a computer is connected. | Check the computer is connected and the software is installed correctly | No |
| Recovery mode | A firmware update failed. Connect by USB and try the update again | No |
Source: Epson XP-610 User's Guide (PDF), LCD screen messages, pages 231 to 232. Reading the counter for free tells you which counter is full.
Use a USB cable for the XP-610
Reading and resetting over Wi-Fi works on a few models only. Connect it with a USB cable. If the tool finds the printer on Wi-Fi but cannot read the counter, the tool is not broken: plug in the cable and press Check Printer again.
Reset the XP-610 on a Mac
The same app runs natively on macOS 11 or newer, on Intel Macs and Apple silicon (M1 and later), so you do not need Windows, Boot Camp or a virtual machine. Connect the XP-610 with a USB cable (MacBooks with only USB-C ports need an adapter). The first time, macOS asks you to confirm in System Settings → Privacy & Security → Open Anyway. Mac guide with screenshots · Which Epson reset tools run on a Mac.
Looking for the Epson XP-610 Adjustment Program?
The Epson Adjustment Program for the XP-610 is Epson's service software for repair technicians: one program per model, Windows only, with many functions besides the counter (EEPROM settings, head ID, alignment). Copies passed around online come from unknown sources and may be for the wrong model or region. If the XP-610 stops with the ink pad error, you only need its waste ink counters set back (Main pad, Platen pad). VNIT Reset Tool does that one job, on Windows and Mac, and reading the counter is free. What the Adjustment Program is · How to spot an unsafe download.
Epson XP-610 reset key
A reset key is the code that takes the XP-610's waste ink counters to 0% in VNIT Reset Tool. It costs US$6, arrives by email in about a minute and does not expire. One key is one full reset on one printer, and it is used only when the reset has been written. Try the free check and the free trial first, so you know the tool can reach your XP-610 before you pay. Keys for other tools, such as WIC Reset Utility, do not work here. Buy a key · How reset keys work.
How to reset the Epson XP-610 ink pad counter
- 01Download VNIT Reset Tool and unzip itWindows 7–11 or macOS 11+. Unzip it first: running it from inside the zip causes errors. Screenshots of every step: on Windows · on a Mac.
- 02Connect the XP-610 and press Check PrinterPlug in the USB cable. Wi-Fi works on a few models only, so use the cable. Switch the printer on. The tool shows the model, serial and each counter. The computer needs internet.
- 03Run the free trial, or enter your keyThe trial drops a 90%+ counter to 80%. A US$6 reset key takes it to 0%.
- 04Switch the printer off and on againSkip this and the printer still shows the old error.
Video: reset the XP-610 step by step
36 seconds, no sound. Recorded in the tool's demo mode for the XP-610: the example key and serial number are not real. Connect your printer with a USB cable.
What you will see
Screens from the tool's demo mode for the XP-610. The serial number and counter values on your printer will be different.
After the reset: deal with the pads
The reset changes the counter, not the pads. If the XP-610 has printed a lot, wash or replace the pads, or fit an external waste ink tank, so ink cannot overflow. How.
XP-610 questions
My XP-610 says an ink pad is nearing the end of its service life. Can I keep printing?
Yes, for now. Epson says to press the start button to resume, and the message stays until the pad is replaced. This is a good moment to read the counter for free and see how full it is.
My XP-610 says printer error. Is that the ink pad?
No. Epson lists it as a separate fatal error, so a counter reset will not clear it. Turn the product off and on, then check for a paper jam. If there is no jam, contact Epson.
Does a reset empty the ink pads?
No. A reset only clears the counter. The ink already in the pads stays there, so check them before you keep printing for a long time.
Is this the Epson XP-610 Adjustment Program?
No. The Adjustment Program is Epson's Windows service software for technicians, one per model, with many service functions. VNIT Reset Tool only reads and resets the XP-610's waste ink counters, on Windows and Mac, which is all the ink pad error needs.
The free trial worked. Do I still need a key?
Not straight away. The trial leaves the counter at 80%, so the error comes back sooner than after a full reset to 0% with a key.
My Epson XP-610 stopped printing. Is it the ink pads?
It can be. When a waste ink counter reaches its limit, the printer stops printing until the counter is reset. Press Check Printer in VNIT Reset Tool to read the counter for free: if it is at or near 100%, that is the cause. If the counters are low, look elsewhere, such as the driver, the print queue or the print head.
Is this the same as "reset ink levels" or a factory reset on the XP-610?
No. Resetting ink levels is about the ink tanks, and a factory reset puts settings such as the network back to default. Neither clears the waste ink counter. This page is about the waste ink counter only.
Same reset family as the XP-610
These models share the XP-610's counters and reset the same way.
Not sure about another Expression printer? See which XP models can be reset.