We are a small team working in UTC+7. A technician answers in English.
Fastest: live chat. Press the chat button at the bottom of this page, or Chat with support inside VNIT Reset Tool (it sends us its report, so you do not have to explain the error). In the 60 days to 7 November 2026, half of the chats got a reply from a person within about 25 seconds, and 80% within 3 minutes.
+84 906 003 033. Send your printer model and a photo of the error.
Messenger
Message our Facebook page. Same team, same answers.
[email protected]
Before you write
- Key not arrived? Check spam, then use My keys to send your keys again.
- Printer not found or still showing the error? See troubleshooting.
- Tool closed by itself? Attach the file
loi.txtfrom the tool's folder. - Asking about a model? Try the model lookup first.