Reset the Epson WF-2760 waste ink pad counter
The WF-2760 can be reset in software. VNIT Reset Tool reads its counters for free over a USB cable, runs one free trial reset, and resets to 0% with a US$6 key.
Windows or Mac · reading the counter is free · one free trial per printer
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On Windows, install the WF-2760 with Epson's driver, not Microsoft's. Download it from Epson's website for this model. If Windows set the printer up by itself with a Microsoft driver (Windows Ready Print or Microsoft IPP Class Driver), it may still print, but the tool often can't read or reset it over USB. How to get the Epson driver back.
How the WF-2760 tells you
The WF-2760 has a touchscreen, and it tells you about its ink pads in words. Epson says the first message stays on the screen until the pad is replaced, and you can press one of the buttons on it to keep printing. When the pad is at the end of its service life, printing stops. Connect it with a USB cable to read and reset the counter.
What the WF-2760 screen codes mean
Not every code is the ink pads. Only the rows marked “Yes” are fixed by resetting the counter.
| Code | What Epson says it means | Fixed by a reset? |
|---|---|---|
| A printer's ink pad is nearing the end of its service life. Please contact Epson Support. | The message stays until the pad is replaced. Press one of the buttons to keep printing | Yes |
| A printer's ink pad is at the end of its service life. Please contact Epson Support. | Epson says to turn off the product and contact Epson | Yes |
| Printer error. Turn the power off and on again. | A serious error. Turn the product off and on. If it continues, check for a paper jam. No jam: contact Epson | No |
| You need to replace the following ink cartridge(s). | Replace the cartridges shown | No |
| No dial tone detected. | A fax problem. Check the phone cable and the line | No |
| Communication error | A network connection problem. Check the DNS settings | No |
| Recovery mode | A firmware update failed. Connect by USB and try Epson's firmware update again | No |
Source: Epson WF-2760 User's Guide: product status messages. Reading the counter for free tells you which counter is full.
Use a USB cable for the WF-2760
Reading and resetting over Wi-Fi works on a few models only. Connect it with a USB cable. If the tool finds the printer on Wi-Fi but cannot read the counter, the tool is not broken: plug in the cable and press Check Printer again.
Reset the WF-2760 on a Mac
The same app runs natively on macOS 11 or newer, on Intel Macs and Apple silicon (M1 and later), so you do not need Windows, Boot Camp or a virtual machine. Connect the WF-2760 with a USB cable (MacBooks with only USB-C ports need an adapter). The first time, macOS asks you to confirm in System Settings → Privacy & Security → Open Anyway. Mac guide with screenshots · Which Epson reset tools run on a Mac.
Looking for the Epson WF-2760 Adjustment Program?
The Epson Adjustment Program for the WF-2760 is Epson's service software for repair technicians: one program per model, Windows only, with many functions besides the counter (EEPROM settings, head ID, alignment). Copies passed around online come from unknown sources and may be for the wrong model or region. If the WF-2760 stops with the ink pad error, you only need its waste ink counter set back. VNIT Reset Tool does that one job, on Windows and Mac, and reading the counter is free. What the Adjustment Program is · How to spot an unsafe download.
Epson WF-2760 reset key
A reset key is the code that takes the WF-2760's waste ink counter to 0% in VNIT Reset Tool. It costs US$6, arrives by email in about a minute and does not expire. One key is one full reset on one printer, and it is used only when the reset has been written. Try the free check and the free trial first, so you know the tool can reach your WF-2760 before you pay. Keys for other tools, such as WIC Reset Utility, do not work here. Buy a key · How reset keys work.
How to reset the Epson WF-2760 ink pad counter
- 01Download VNIT Reset Tool and unzip itWindows 7–11 or macOS 11+. Unzip it first: running it from inside the zip causes errors. Screenshots of every step: on Windows · on a Mac.
- 02Connect the WF-2760 and press Check PrinterPlug in the USB cable. Wi-Fi works on a few models only, so use the cable. Switch the printer on. The tool shows the model, serial and each counter. The computer needs internet.
- 03Run the free trial, or enter your keyThe trial drops a 90%+ counter to 80%. A US$6 reset key takes it to 0%.
- 04Switch the printer off and on againSkip this and the printer still shows the old error.
After the reset: deal with the pads
The reset changes the counter, not the pads. If the WF-2760 has printed a lot, wash or replace the pads, or fit an external waste ink tank, so ink cannot overflow. How.
WF-2760 questions
The screen on my WF-2760 is dark. Is the printer dead?
Not necessarily. Epson says to press the screen to wake the product from sleep mode, then read the message.
Windows shows two WF-2760 printers, one with (FAX). Which do I use?
The WF-2760 has a fax, so Windows can list a printer and a separate fax entry. Choose the printer, not the fax. If the first one will not read, press Check Printer on the other one.
Does a reset empty the ink pads?
No. A reset only clears the counter. The ink already in the pads stays there, so check them before you keep printing for a long time.
Is this the Epson WF-2760 Adjustment Program?
No. The Adjustment Program is Epson's Windows service software for technicians, one per model, with many service functions. VNIT Reset Tool only reads and resets the WF-2760's waste ink counters, on Windows and Mac, which is all the ink pad error needs.
The free trial worked. Do I still need a key?
Not straight away. The trial leaves the counter at 80%, so the error comes back sooner than after a full reset to 0% with a key.
My Epson WF-2760 stopped printing. Is it the ink pads?
It can be. When a waste ink counter reaches its limit, the printer stops printing until the counter is reset. Press Check Printer in VNIT Reset Tool to read the counter for free: if it is at or near 100%, that is the cause. If the counters are low, look elsewhere, such as the driver, the print queue or the print head.
Is this the same as "reset ink levels" or a factory reset on the WF-2760?
No. Resetting ink levels is about the ink tanks, and a factory reset puts settings such as the network back to default. Neither clears the waste ink counter. This page is about the waste ink counter only.
Same reset family as the WF-2760
These models share the WF-2760's counters and reset the same way.