Reset the Epson ME Office 900 waste ink pad counter

The ME Office 900 can be reset in software. VNIT Reset Tool reads its counters for free over a USB cable, runs one free trial reset, and resets to 0% with a US$6 key.

On Windows, install the ME Office 900 with Epson's driver, not Microsoft's. Download it from Epson's website for this model. If Windows set the printer up by itself with a Microsoft driver (Windows Ready Print or Microsoft IPP Class Driver), it may still print, but the tool often can't read or reset it over USB. How to get the Epson driver back.

How the ME Office 900 tells you

When its waste ink counter is full, the ME Office 900 stops printing. On the computer you will usually see “The printer's ink pads are at the end of their service life” or “Service Required”; on the printer itself, error lights or a message on its screen. Nothing is broken: a counter has reached its limit.

Reset the ME Office 900 on a Mac

The same app runs natively on macOS 11 or newer, on Intel Macs and Apple silicon (M1 and later), so you do not need Windows, Boot Camp or a virtual machine. Connect the ME Office 900 with a USB cable (MacBooks with only USB-C ports need an adapter). The first time, macOS asks you to confirm in System Settings → Privacy & Security → Open Anyway. Mac guide with screenshots · Which Epson reset tools run on a Mac.

Looking for the Epson ME Office 900 Adjustment Program?

The Epson Adjustment Program for the ME Office 900 is Epson's service software for repair technicians: one program per model, Windows only, with many functions besides the counter (EEPROM settings, head ID, alignment). Copies passed around online come from unknown sources and may be for the wrong model or region. If the ME Office 900 stops with the ink pad error, you only need its waste ink counter set back. VNIT Reset Tool does that one job, on Windows and Mac, and reading the counter is free. What the Adjustment Program is · How to spot an unsafe download.

How to reset the Epson ME Office 900 ink pad counter

1. 01Download VNIT Reset Tool and unzip itWindows 7–11 or macOS 11+. Unzip it first: running it from inside the zip causes errors. Screenshots of every step: on Windows · on a Mac.
2. 02Connect the ME Office 900 and press Check PrinterPlug in the USB cable. Wi-Fi works on a few models only, so use the cable. Switch the printer on. The tool shows the model, serial and each counter. The computer needs internet.
3. 03Run the free trial, or enter your keyThe trial drops a 90%+ counter to 80%. A US$6 reset key takes it to 0%.
4. 04Switch the printer off and on againSkip this and the printer still shows the old error.

ME Office 900 questions