Reset the Epson L5190 waste ink pad counter
The L5190 can be reset in software. VNIT Reset Tool reads its counters for free over a USB cable, runs one free trial reset, and resets to 0% with a US$6 key.
Windows or Mac · reading the counter is free · one free trial per printer
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On Windows, install the L5190 with Epson's driver, not Microsoft's. Download it from Epson's website for this model. If Windows set the printer up by itself with a Microsoft driver (Windows Ready Print or Microsoft IPP Class Driver), it may still print, but the tool often can't read or reset it over USB. How to get the Epson driver back.
Where the L5190 has been reset
VNIT Reset Tool users have reset the L5190 in Brazil, Chile, India, Romania and the United States, most recently on 24 October 2026. From the reports the app sends after a reset; we publish no serial numbers or personal data.
Connection used: USB cable and Wi-Fi · computers: Windows and Mac.
Waste ink counters on the L5190
VNIT Reset Tool reads and resets these counters on the L5190. The printer stops when a counter reaches its limit.
| Counter | What it is | Limit |
|---|---|---|
| Main pad | The main absorber pad inside the printer body | 6,346 points |
| Platen pad | The pad near the paper path, used by borderless printing | 3,416 points |
The tool shows each counter as a percentage of its limit. 100% means full.
How the L5190 tells you
The L5190 has a small screen and shows errors as codes, not blinking lights. W-11 and W-14 warn that an ink pad is nearly full (press start to keep printing). E-11 and E-12 mean it is full, and printing stops. Connect it with a USB cable to read and reset the counter.
What the L5190 screen codes mean
Not every code is the ink pads. Only the rows marked “Yes” are fixed by resetting the counter.
| Code | What Epson says it means | Fixed by a reset? |
|---|---|---|
| W-11 | An ink pad is nearing the end of its service life. Press start to keep printing | Yes |
| E-11 | An ink pad needs to be replaced. Printing stops; scanning still works | Yes |
| W-14 | A borderless printing ink pad is nearing the end of its service life. Press start to keep printing | Yes |
| E-12 | A borderless printing ink pad needs to be replaced. Printing with a border still works | Yes |
| W-01 | Paper is jammed | No |
| E-01 | A printer error. Switch off and on; if it stays and there is no paper jam, contact service | No |
| E-02 | A scanner error. Switch off and on | No |
Source: Epson L5190 User's Guide (PDF): product status messages. Reading the counter for free tells you which counter is full.
Reset the L5190 on a Mac
The same app runs natively on macOS 11 or newer, on Intel Macs and Apple silicon (M1 and later), so you do not need Windows, Boot Camp or a virtual machine. Connect the L5190 with a USB cable (MacBooks with only USB-C ports need an adapter). The first time, macOS asks you to confirm in System Settings → Privacy & Security → Open Anyway. Mac guide with screenshots · Which Epson reset tools run on a Mac.
Measured, not assumed: by 1 November 2026, the reset reports our app sends back show the L5190 reset over Wi-Fi on a Mac. USB is still the steadier connection if Wi-Fi drops out.
Looking for the Epson L5190 Adjustment Program?
The Epson Adjustment Program for the L5190 is Epson's service software for repair technicians: one program per model, Windows only, with many functions besides the counter (EEPROM settings, head ID, alignment). Copies passed around online come from unknown sources and may be for the wrong model or region. If the L5190 stops with the ink pad error, you only need its waste ink counters set back (Main pad, Platen pad). VNIT Reset Tool does that one job, on Windows and Mac, and reading the counter is free. What the Adjustment Program is · How to spot an unsafe download.
Epson L5190 reset key
A reset key is the code that takes the L5190's waste ink counters to 0% in VNIT Reset Tool. It costs US$6, arrives by email in about a minute and does not expire. One key is one full reset on one printer, and it is used only when the reset has been written. Try the free check and the free trial first, so you know the tool can reach your L5190 before you pay. Keys for other tools, such as WIC Reset Utility, do not work here. Buy a key · How reset keys work.
How to reset the Epson L5190 ink pad counter
- 01Download VNIT Reset Tool and unzip itWindows 7–11 or macOS 11+. Unzip it first: running it from inside the zip causes errors. Screenshots of every step: on Windows · on a Mac.
- 02Connect the L5190 and press Check PrinterPlug in the USB cable (recommended). The L5190 can also be read over Wi-Fi, but the connection can drop out. Switch the printer on. The tool shows the model, serial and each counter. The computer needs internet.
- 03Run the free trial, or enter your keyThe trial drops a 90%+ counter to 80%. A US$6 reset key takes it to 0%.
- 04Switch the printer off and on againSkip this and the printer still shows the old error.
Video: reset the L5190 step by step
36 seconds, no sound. Recorded in the tool's demo mode for the L5190: the example key and serial number are not real. Connect your printer with a USB cable.
What you will see
Screens from the tool's demo mode for the L5190. The serial number and counter values on your printer will be different.
After the reset: deal with the pads
The reset changes the counter, not the pads. If the L5190 has printed a lot, wash or replace the pads, or fit an external waste ink tank, so ink cannot overflow. How.
L5190 questions
My L5190 shows E-11. Can it be reset?
Yes. E-11 means the printer has counted enough ink to its pads to stop. Read the counter for free, then reset it with the free trial or a key, and check the pads.
Which counters does the L5190 have?
Two: the Main pad and the Platen pad (used by borderless printing). The tool shows each one as a percentage, and Reset all clears them in one go.
The screen also shows E-11 on a network report. Is that the same?
No. On the network connection report, E-11 is a network setup code. The ink pad E-11 appears on the printer's screen when printing stops.
The L5190 has a fax. Does that change anything for the reset?
Only which entry you pick. The L5190 installs two drivers on the same USB cable: EPSON L5190 Series (the printer) and one ending in FAX. The counter is read and reset through the printer one. On Windows, version 3.16.2 or newer skips the fax by itself; with an older version, choose the entry without FAX. The Printer not found guide has a section on printers with fax.
Is this the Epson L5190 Adjustment Program?
No. The Adjustment Program is Epson's Windows service software for technicians, one per model, with many service functions. VNIT Reset Tool only reads and resets the L5190's waste ink counters, on Windows and Mac, which is all the ink pad error needs.
The free trial worked. Do I still need a key?
Not straight away. The trial leaves the counter at 80%, so the error comes back sooner than after a full reset to 0% with a key.
My Epson L5190 stopped printing. Is it the ink pads?
It can be. When a waste ink counter reaches its limit, the printer stops printing until the counter is reset. Press Check Printer in VNIT Reset Tool to read the counter for free: if it is at or near 100%, that is the cause. If the counters are low, look elsewhere, such as the driver, the print queue or the print head.
Is this the same as "reset ink levels" or a factory reset on the L5190?
No. Resetting ink levels is about the ink tanks, and a factory reset puts settings such as the network back to default. Neither clears the waste ink counter. This page is about the waste ink counter only.
Same reset family as the L5190
These models share the L5190's counters and reset the same way (58 models).
Also in this family: ET-2722, ET-2723, ET-2724, ET-2725, ET-2726, ET-2728, ET-4700, L1110, L1118, L1119, L3100, L3101, L3104, L3105, L3106, L3107, L3108, L3109, L3110, L3111, L3114, L3115, L3116, L3117, L3118, L3119, L3150, L3151, L3152, L3153, L3156, L3158, L3160, L3161, L3163, L3165, L3166, L3168, L5196, L5198. All supported printers.