Software reset supported

Reset the Epson L360 waste ink pad counter

The L360 can be reset in software. VNIT Reset Tool reads its counters for free over a USB cable, runs one free trial reset, and resets to 0% with a US$6 key.

EPSON Status Monitor 3 for the Epson L360: Service required. A printer's ink pad is at the end of its service life. Please contact Epson Support.
What Epson's own driver shows for the L360 when the ink pad counter is full: Service required, “A printer's ink pad is at the end of its service life. Please contact Epson Support.”
Download free — check your L360 Watch how (video)

Windows or Mac · reading the counter is free · one free trial per printer

Fix
Software reset
Free trial
Yes, to 80%
Reset by our users
12

On Windows, install the L360 with Epson's driver, not Microsoft's. Download it from Epson's website for this model. If Windows set the printer up by itself with a Microsoft driver (Windows Ready Print or Microsoft IPP Class Driver), it may still print, but the tool often can't read or reset it over USB. How to get the Epson driver back.

Where the L360 has been reset

12 L360 printers have been reset with VNIT Reset Tool between 16 August 2026 and 29 October 2026, in 4 countries. Counted by printer serial from the reports the app sends after a reset; we publish no serial numbers or personal data.

Countries, most first: the Philippines, Vietnam, India, Sweden.

Connection used: USB cable · computers: Windows and Mac.

Waste ink counters on the L360

VNIT Reset Tool reads and resets these counters on the L360. The printer stops when a counter reaches its limit.

CounterWhat it isLimit
Main padThe main absorber pad inside the printer body6,207 points

The tool shows each counter as a percentage of its limit. 100% means full.

How the L360 tells you

The L360 has no screen. When its waste ink pad counter is full, the ink and paper lights flash one after the other and printing stops. It has one counter, the Main pad, and connects by USB.

What the L360 lights mean

Not every blinking light is the ink pads. Only the rows marked “Yes” are fixed by resetting the counter.

LightsWhat Epson says it meansFixed by a reset?
Ink and paper lights flash one after the other (alternately)An ink pad is nearing or at the end of its service life. If your computer offers to continue, press a copy buttonYes
Paper light flashesPaper jamNo
Paper light onNo paper, or several sheets fed at onceNo
Ink light onInitial ink charging may not be completeNo

Source: Epson L360 User's Guide (PDF, EU): checking the error indicators. Reading the counter for free tells you which counter is full.

Video · 39 seconds, no sound. Plays from YouTube when you press play.

Use a USB cable for the L360

Reading and resetting over Wi-Fi works on a few models only. Connect it with a USB cable. If the tool finds the printer on Wi-Fi but cannot read the counter, the tool is not broken: plug in the cable and press Check Printer again.

Reset the L360 on a Mac

The same app runs natively on macOS 11 or newer, on Intel Macs and Apple silicon (M1 and later), so you do not need Windows, Boot Camp or a virtual machine. Connect the L360 with a USB cable (MacBooks with only USB-C ports need an adapter). The first time, macOS asks you to confirm in System Settings → Privacy & Security → Open Anyway. Mac guide with screenshots · Which Epson reset tools run on a Mac.

Measured, not assumed: by 1 November 2026, the reset reports our app sends back show the L360 reset over USB on a Mac.

Looking for the Epson L360 Adjustment Program?

The Epson Adjustment Program for the L360 is Epson's service software for repair technicians: one program per model, Windows only, with many functions besides the counter (EEPROM settings, head ID, alignment). Copies passed around online come from unknown sources and may be for the wrong model or region. If the L360 stops with the ink pad error, you only need its waste ink counter set back (Main pad). VNIT Reset Tool does that one job, on Windows and Mac, and reading the counter is free. What the Adjustment Program is · How to spot an unsafe download.

Epson L360 reset key

A reset key is the code that takes the L360's waste ink counter to 0% in VNIT Reset Tool. It costs US$6, arrives by email in about a minute and does not expire. One key is one full reset on one printer, and it is used only when the reset has been written. Try the free check and the free trial first, so you know the tool can reach your L360 before you pay. Keys for other tools, such as WIC Reset Utility, do not work here. Buy a key · How reset keys work.

How to reset the Epson L360 ink pad counter

  1. 01Download VNIT Reset Tool and unzip itWindows 7–11 or macOS 11+. Unzip it first: running it from inside the zip causes errors. Screenshots of every step: on Windows · on a Mac.
  2. 02Connect the L360 and press Check PrinterPlug in the USB cable. Wi-Fi works on a few models only, so use the cable. Switch the printer on. The tool shows the model, serial and each counter. The computer needs internet.
  3. 03Run the free trial, or enter your keyThe trial drops a 90%+ counter to 80%. A US$6 reset key takes it to 0%.
  4. 04Switch the printer off and on againSkip this and the printer still shows the old error.
EPSON Status Monitor 3 for the Epson L360 after the ink pad counter reset: Ready. It is ready to print.
After the reset and a restart, Epson's driver shows the L360 as Ready: “It is ready to print.”

After the reset: deal with the pads

The reset changes the counter, not the pads. If the L360 has printed a lot, wash or replace the pads, or fit an external waste ink tank, so ink cannot overflow. How.

L360 questions

Why are the ink and paper lights blinking on my Epson L360?

Flashing one after the other, they point to the ink pad, which this tool resets. The paper light alone means a paper jam. Reading the counter for free confirms it.

Which counter does the L360 have?

One: the Main pad. The tool resets it to 0% with a key, or to 80% with the free trial.

Is this the Epson L360 Adjustment Program?

No. The Adjustment Program is Epson's Windows service software for technicians, one per model, with many service functions. VNIT Reset Tool only reads and resets the L360's waste ink counters, on Windows and Mac, which is all the ink pad error needs.

The free trial worked. Do I still need a key?

Not straight away. The trial leaves the counter at 80%, so the error comes back sooner than after a full reset to 0% with a key.

My Epson L360 stopped printing. Is it the ink pads?

It can be. When a waste ink counter reaches its limit, the printer stops printing until the counter is reset. Press Check Printer in VNIT Reset Tool to read the counter for free: if it is at or near 100%, that is the cause. If the counters are low, look elsewhere, such as the driver, the print queue or the print head.

Is this the same as "reset ink levels" or a factory reset on the L360?

No. Resetting ink levels is about the ink tanks, and a factory reset puts settings such as the network back to default. Neither clears the waste ink counter. This page is about the waste ink counter only.

Same reset family as the L360

These models share the L360's counters and reset the same way.