Epson M15140: replace the maintenance box, not the counter
The M15140 collects waste ink in a replaceable maintenance box with a chip (C9345). When the box is full, the fix is a new box. No reset software, ours included, applies to this model.
How the M15140 tells you
When its maintenance box is full, the M15140 stops printing and asks you to replace the maintenance box. The count is kept on the box's chip, which is why a new box clears the message.
What to do
- Check the code printed on the box in your printer. It should read C9345.
- Buy a replacement C9345 box. Genuine Epson boxes and compatible boxes with a new chip are both sold.
- Swap the box following your printer's manual. The printer reads the new chip and the message clears.
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M15140 questions
Can software reset the Epson M15140?
No. The M15140 stores waste ink in a replaceable maintenance box (C9345). Replacing the box clears the message.
Where do I get a C9345 maintenance box?
From Epson resellers and printer supply shops. Check the code on your old box matches before you buy.