Epson C9382 maintenance box
7 Epson printers in our list keep waste ink in the C9382 maintenance box instead of fixed ink pads. When the box is full the printer stops and asks you to replace it. Reset software cannot clear this: fit a new box, or reset the box’s chip with a chip resetter.
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Printers that use the C9382
Epson WF-C5310Epson WF-C5390Epson WF-C5390BAEpson WF-C5390BAMEpson WF-C5810Epson WF-C5890Epson WF-C5890BAM
Check the code printed on your old box before you buy a new one. Regional versions of a printer can use a different box.
What the message means
The printer counts how much waste ink goes into the box, and the count is kept on the box’s chip. When it reaches the limit, the printer says the maintenance box is at (or near) the end of its service life and stops printing. A new box starts again from empty, which is why the message clears.
Replace the box or reset the chip?
- New box: the clean fix. The old box really is full of ink. Replacing it takes a few minutes; follow the steps in your printer's user's guide.
- Chip resetter: a small device that resets the count on the box's chip, so you can keep using the same box for a while. It does not remove any ink, so only do it if the box still has room.
- Reset software (including VNIT Reset Tool) cannot help with maintenance box printers. It is for printers with fixed ink pads.
Printer not in this list?
Look it up in the supported printers list. Many Epson printers use fixed ink pads, and those can be reset in software.